Terms and Conditions

Definitions:
Adsum Concierge: Adsum Concierge, herein after referred to as “Concierge”
Client: The person or entity named in services agreement, herein after referred to as “Client”

1. Services:
The Client hereby engages Concierge for the provision of personalized concierge services as mutually discussed and agreed upon and as more fully described in scope of work.

2. Sub-Contractors:
Concierge shall contract with others as needed to provide the Services requested. It is understood that Concierge shall use its best efforts to obtain qualified providers of such Services, but no guarantee is given as to the quality of service provided by third parties.

3. Limitation of Liability:
The Client understands and acknowledges that the Concierge, its affiliates and any of their respective officers, directors, employees, or agents will not be liable, whether in contract, tort, strict liability or otherwise, for any direct, punitive, special, consequential, incidental or indirect damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the use of the Services, including but not limited to  transportation, flights, lodging, or any other activities arranged by the Concierge.

The Client acknowledges that the Concierge and its affiliates, including their respective officers, directors, employees, or agents, act solely as intermediaries for the service providers, which may include, but are not limited to, travel service providers. Any claims related to failures or breaches concerning the services offered must be directed solely to the respective service providers. The Concierge disclaims any liability—whether arising from contract, tort, strict liability, or other legal theories—including, but not limited to, liability for direct, punitive, special, consequential, incidental, or indirect damages in connection with the goods or services provided by any carrier or other supplier through the Concierge Services. This includes, but is not limited to, liability for cancellations, changes, or unforeseen circumstances that may occur before or during the provision of services, including errors, omissions, injuries, losses, accidents, delays, or irregularities caused by the fault or negligence of such carriers or suppliers. The Client agrees to hold the Concierge harmless from any liability related to such matters.

Client understands and agrees that Concierge shall not be liable in any manner for any loss, damages or claims that arise from the provision of services to Client by any subcontractor, including any consequential damages that may arise from the furnishing of such services.

4. Termination:

Either party may terminate Agreement at any time by providing written notice to the other party. In the event of termination, the Client shall remain responsible for any fees or expenses incurred up to the termination date.  

5. Confidentiality:
Concierge will take every precaution to keep the client information confidential.

6. Payment to Service Providers:

The Client acknowledges and agrees that payments for travel services such as hotels, flights, car rentals, etc., shall be made directly by the Client to the respective service providers.

Payments for travel services such as hotels, flights, car rentals, activities (including but not limited to shows, games, and nightclub access), as well as restaurant reservations made by the Concierge upon the Client's request, shall be made directly by the Client to the respective service providers.

7. Payment Method:
The Client shall pay each invoice submitted by the Concierge by payment method indicated on said invoice.